Welcome to Tute!
We know learning online might be new for you, and that's okay. This guide shows you how everything works, what your lessons will look like, and how to get the most out of your time with us.
The good news? It's actually really fun. Our teachers are brilliant, and lots of students tell us they enjoy learning this way — it doesn't take long to get into the flow.
There are a few quick questions along the way. They're not a test — just a way of making sure everything makes sense. At the end, we'll ask how you're feeling before you start.
Take your time, explore, and enjoy. We can't wait to see you in lessons! 🎉
🎓 Your lessons — what to expect
Learning online may be a little different, but every lesson is designed to help you feel confident, supported, and ready to succeed.
Your teachers will…
- Welcome you at the start of each session
- Plan lessons that build skills and confidence
- Set clear expectations so everyone feels safe and respected
- Give you helpful feedback after each lesson
They'll expect you to…
- Be on time and stay for the whole session
- Try your best and take part
- Be kind and respectful to others
- Ask for help if you need it — we're here to support you
In a lesson…
Your teacher guides you through step by step, explains every activity, and makes sure everyone's involved. Expect quizzes, polls, discussion and plenty of doing — online lessons at Tute are hands-on, not just watching a screen.
Why showing up matters
Every lesson builds on the last. Being there helps you feel connected and motivated, and weekly lessons give your day structure and purpose. Turning up really does make a difference.
Which of these will your teachers expect from you?
If you miss a lesson, what can you do?
☁️ The Learning Cloud — your online classroom
The Learning Cloud is where your live lessons happen. When you join, you'll see your teacher, other students, and everything you need to take part. It's a safe, supportive space where everyone's here to learn — just like you.
The best bit? You choose how you join in. Some students chat away all lesson, some prefer to listen first and jump in when they're ready — both are absolutely fine. There's no being picked on to answer, no standing up in front of the class. Just lots of different ways to take part, and you pick the ones that feel right:
The chat
Type your answers, ask questions, share your ideas — the chat is the heartbeat of every lesson. If speaking out loud isn't your thing, the chat is all you need.
Raise your hand
Got something to say? Tap the hand button and your teacher will bring you in when you're ready — nobody gets talked over.
Polls, quizzes & games
Lessons aren't just listening. You'll vote in polls, race through quizzes and get stuck into activities that make the time fly.
Your microphone
Feel like talking? Switch on your mic and join the conversation. Not feeling it today? That's completely fine too — it's always your choice.
Private messages
Got a question you'd rather not ask in front of everyone? Message your teacher one-to-one — nobody else can see it.
Whiteboard & emojis
Draw, write and work things out together on the shared whiteboard — and drop an emoji any time to show how you're feeling.
You want to ask your teacher something without the whole class seeing. What's the best way?
💻 The student portal
Your student portal at student.tute.com is your home base — everything about your learning lives in one place. Watch the tour, then here's what you'll find inside:
Join lessons
When it's lesson time, one click takes you straight into the Learning Cloud — no hunting for links.
Your timetable
A colour-coded week view of all your lessons — each one shows the subject, the topic you'll cover and which teacher you'll see.
Playbacks
Every lesson is recorded and saved here. Missed one? Want to go over a tricky bit again before a test? Just press play.
Programmes
Your whole course at a glance — every lesson's learning objective, your teacher's notes, and how you're getting on so far.
Bases & Feed
Your class space. Teachers post resources, revision materials and homework here — and you can reply, ask questions and share your work.
Messages
Send and receive private messages with your teachers — perfect for questions between lessons.
Reports & assessments
Your Progress, Engagement and Behaviour feedback after every lesson, plus a report every half term to show how far you've come.
One page profile
Tell us how you like to learn, what helps you and what doesn't — your teachers read it and use it. This is your voice.
Need help?
Can't log in or something looks wrong? Ask your parent or carer to call 0330 330 9751 and we'll get you sorted.
Which of these can you do in your student portal?
✨ At Tute, we SHINE!
Our SHINE values help make Tute a great place to learn. They guide how we treat each other, how we learn, and how we work as a team.
Supportive
We help each other, work as a team, and show kindness, understanding and respect.
Honest
We take responsibility, speak up, and do the right thing — even when it's hard.
Inclusive
We welcome everyone and respect different ideas, needs and backgrounds.
Nurturing
We take care of ourselves and others — everyone should feel happy and confident.
Engaged
We turn up, take part, stay focused, and listen actively.
What do the letters in SHINE stand for?
⭐ Your progress, stars and check-ins
After every session, your teacher completes three quick assessments based on what they saw in the lesson. They're there to support you — not to catch you out.
Progress
How well you worked towards the lesson objective.
Engagement
How actively and positively you took part.
Behaviour
How respectfully and safely you took part in the lesson.
The star system
Every lesson is a fresh start — you begin with 3 stars. Keep them by listening respectfully, using polite language, following instructions, waiting your turn, and staying focused.
If you lose a star
Your teacher will calmly explain what you need to improve. Losing a star isn't the end of the lesson — it's a chance to reset.
If you lose all 3
You'll take a 10-minute break from the Learning Cloud tools. You can still see and hear the lesson and message your teacher privately — then rejoin and continue learning.
😊 Wednesday check-ins
Every Wednesday when you log in, a quick pop-up asks two questions: how confident you feel and how much you're enjoying your lessons — just sliders from 1 to 5, and it takes a few seconds.
How many stars do you start every lesson with?
If you lose all 3 stars, what happens?
🛡️ Staying safe online
Your safety is really important to us — in your lessons and online in general. Here are the key things to remember:
Keep personal info private
Never share your full name, address, phone number or social media accounts in lessons.
Use the private chat
If you feel worried or need to speak to your teacher or mentor quietly.
Be kind and respectful
In the chat and during sessions — everyone deserves to feel safe and supported.
Protect your passwords
Keep them private, and log out when you're done.
Which of these should you keep private during lessons?
If something online doesn't feel right, what should you do?
🌐 Help and support
The Student Hub is your go-to place while you're learning with Tute — and it's open 24/7.
FAQs
Quick answers to the questions everyone asks — like what happens if you miss a lesson, or how playbacks work. Check here first; it's usually fastest.
Subject help
Handy links, tips and resources to boost your learning between lessons — great when you're stuck on homework or want to get ahead.
Staying safe
Clear advice on keeping yourself safe online, spotting things that don't feel right, and exactly who to talk to if you're ever worried.
Wellbeing support
Tips and tools to help you feel your best — from managing stress and worry to building confidence, at school and beyond.
Careers Live
Explore where learning can take you. Real professionals share what their jobs are actually like — and how they got there.
Physical Lives
Fun activities and ideas to keep you moving, healthy and feeling good away from the screen.
Your sound isn't working before a lesson. What's the best thing to do?
💬 Don't just take our word for it…
You've made it through the whole guide — brilliant. Before the last step, hear what learning online is really like from someone who's been there.
✍️ Now tell us you're done
Fill in this quick form so we know you've completed your induction, and to tell us how you're feeling before you start. This is how we know you're ready!
🎉 You're all set!
Thanks for taking the time to go through your Tute student guide. We hope you're feeling more confident and ready to get started — we're really looking forward to seeing you in your first lesson!
Remember: there's always support if you need it. You've got this, and we've got you. 👋
See you in lessons! 👋